Return, Exchange & Refund Policy
Please Note: Once an order has been shipped, it cannot be canceled.
Return Policy
You can return your purchase within 7 days from the original purchase date.
Return Eligibility:
- Returns and refunds are accepted only if the product has a manufacturing defect. We regret that we cannot accept returns for any other reason, such as a change of mind, wrong size ordered, or personal preference. We appreciate your understanding.
- The product must be in its original condition, unused, and include all provided accessories.
- An invoice and a clear image of the product, clearly showing the defect, are required for processing the return.
How to Initiate a Return:
If you are a registered customer, you can request a return from the Order Page on our website: www.classiceshop.com.
Alternatively, contact our customer service team:
📞 +91 9023727312 (Monday to Saturday, 9 AM – 5:30 PM)
Exchange Policy
Received a product with a manufacturing defect? We’re happy to assist you!
- Exchanges are accepted only if the product has a manufacturing defect. We regret that we cannot offer exchanges for any other reason, such as a change of mind, a different size, color, or model, or personal preference. We appreciate your understanding.
- Exchanges follow the same guidelines as our Return Policy.
- Availability of the requested product may vary.
How to Request an Exchange:
If you are a registered customer, you can request an exchange from the Order Page on our website: www.classiceshop.com.
Alternatively, contact our customer service team:
📞 +91 9023727312 (Monday to Saturday, 9 AM – 5:30 PM)
Refund or Exchange Resolution
Refunds :
Once we receive the returned product, a refund will be issued to your bank account within 4 to 5 business days.
Exchanges :
We will process your exchange promptly and provide you with tracking details for the new shipment.
Easy Return & Exchange Process
We make returns and exchanges for defective products hassle-free!
1️⃣ Guidance & Support: Our customer service team will assist you through the process.
2️⃣ Secure Packaging: Pack the product securely and ship it back using a reliable, trackable shipping service.
3️⃣ Quick Processing: Once we receive the product and our team confirms the manufacturing defect, we will proceed with your refund or exchange.
Need help? Contact our customer service team:
📞 +91 9023727312 (Monday to Saturday, 9 AM – 5:30 PM)
Non-Returnable Items
We strive to provide you with a seamless shopping experience. However, customized door and window mosquito nets are specially made to fit your requirements and involve dedicated resources and manpower.
🔹 As a result, these custom orders cannot be returned or exchanged.
To ensure accuracy and minimize any issues, we reconfirm all measurements with you before processing your order.
🔹 Please Note: Because each custom net is handcrafted to your measurements, the final product may vary slightly, by approximately 0.5 to 1 cm, in width and height. This minor variation is a normal part of the manufacturing process and is not considered a defect. We appreciate your understanding.
Your Comfort, Our Commitment 💙
We’re here to make your experience smooth and hassle-free! Our dedicated support team is happy to assist with any questions or concerns during our working hours (Monday to Saturday, 9 AM – 6 PM).
Thank you for trusting us. We can’t wait to serve you again! 🌿✨